So what can i actually do if I do not recognize a transaction? Or if there was an unauthorized deal on my account?
Contact STCU for help determining the deal or even to block your card. To dispute a deal, you have to alert STCU within 60 times of the declaration date. To save lots of time, you may also submit your transaction dispute online and we will provide you with a call right straight back.
How can I report my card stolen or lost?
If you think your STCU bank card happens to be lost or stole You can also contact an STCU representative by phone or instant texting during regular business hours for assistance activating your card. Available hours: 7:30 a.m.-5:30p.m. Through Thursday, and 7:30 a.m.-6 p.m. Friday monday.
Must I alert STCU before traveling with my STCU charge card?
Definitely! if you should be preparing a visit for just about any period of time, please inform us online or during regular company hours to prevent disruption when utilizing your card.